professional vacation rental management.
Earn More. Worry Less. Satisfied Guests. GUARANTEED!
Revenue and Marketing
Stop leaving money on the table. Striking the optimum balance of occupancy and maximized nightly rates is a science, one that we’ve mastered with our in-house revenue manager and industry-leading analytical tools that allow us to forecast rate and booking trends to ensure we are delivering the best performance for your home.
Industry Leading Marketing
Your home should be showcased to the right guests at the right time and in the right location. We do just that with tailored listings to attract ideal guests on key booking channels for global exposure. By optimizing our listings across all major third-party booking channels, like VRBO and Airbnb, our homes can expect increased booking performance.
We work closely with top marketing agencies to develop and deploy the most creative and effective digital marketing strategies in the industry, ensuring that each home is marketed to the most receptive audience using the most compelling and relevant content.
We use industry leading revenue management and data visualization software that helps homeowners realize greater occupancy and better rates. Our homeowners receive detailed monthly accounting statements showing all fiscal activity. Moreover, they won’t see any administrative fees or statement markups—because we don’t have any. We also remit all taxes on behalf of our homeowners.
Responsive Support and Property Care
24/7 Local Support
Rest easy knowing you and your guests have continuous support from our expert, local team. We pride ourselves on delivering a flawless experience. Our team is available 24/7 for you and your guests: any questions, anytime. No matter the time of day or night, our team will respond and handle all situations appropriately and provide a satisfactory resolution.
After every departure, one of our property care experts will thoroughly inspect your home. The primary goal of this inspection is to check behind housekeeping to make sure it meets our standard, as well as look for any damages or maintenance issues that we need to address.
Light Maintenance items will be completed during the inspection, and more comprehensive issues will be coordinated through our vendors.
We assign each home a dedicated housekeeping team that will become an expert on the unique care and upkeep of your home. All of our housekeeping teams are employees of Coastal Collection - not subcontractors, and are trained to our standards. They keep their cleaning kits stocked with our preferred cleaning products and chemicals.
Professional technicians are on call to quickly address any issues and communicate the timing of repairs. For each vendor your home may need, we know the best in the business, and they know us, too. We are happy to leverage our professional relationships to quickly get a trusted, licensed professional in your home — and we never tack on extra charges to do so.
Ensuring that each home is properly maintained is important to us. We have an in-house maintenance team and preferred service providers on call 24 hours a day for any emergency that might arise. We can respond to any service call within an hour or less, no matter the time of day or night. We do not charge annual or routine maintenance fees, nor do we markup charges on contracted maintenance services.
Our goal is to impress every guest with industry-leading quality of service in every corner of the home. Each property is assigned a dedicated housekeeping team who cleans the home after every guest check out, allowing them to become intimately familiar with the features that make it unique. As reflected in our Clean Linen Program, linens and towels are freshly laundered at our off-site facility.
The Five Star Guest Experience
As a Coastal Collection homeowner partner, you’ve earned the right to receive the greatest possible return for your investment while actually being able to enjoy your property.
Let us introduce ourselves to you and a partnership arrangement with a competent firm that operates with integrity and provides optimum service above all.
We vow to avoid frustration for owners and solve matters with common sense, hard work and communication. A second home is a luxury that should be worry free.
Exclusive Owner Services
Flat-Rate Management Fee
We pride ourselves in offering value to our homeowners. You'll never have to worry about surprise charges or hidden fees. Our Management Fee is flat-rate with everything included.
Stay connected with your property through our online owner portal that provides you with an up-to-the minute booking calendar, owner statements, and maintenance history.
Unlimited Owner Usage
Enjoy your vacation home as much as you’d like! We never limit when homeowners can stay in their vacation homes, we give you unlimited access — no black out dates!
100% Owner Satisfaction
We are committed to satisfying the needs of our owners. Mistakes happen, but you have our commitment that we will do everything in our power to make the situation right.
Call us today (850) 254-1137
174 Watercolor Way Ste 103
Santa Rosa Beach, FL 32459
No Long Term Contracts | 100% Owner Satisfaction | No Onboarding or Start Up Fees
Coastal Collection Luxury Rentals